Thunderbird and Outlook

Everything was working fine then one of the email addresses stopped working. I tried everything and finally deleted that mail box but still can’t access the emails via t… (read more)

Everything was working fine then one of the email addresses stopped working. I tried everything and finally deleted that mail box but still can’t access the emails via thunderird. Help

Asked by firefox1394 19 seconds ago

Mozilla iOS Support Site Bug

I have repeatedly clicked "I have this problem, too" but the item still says "0 have this problem". See the attached screenshot. (and yes, I have both refreshed the tic… (read more)

I have repeatedly clicked "I have this problem, too" but the item still says "0 have this problem". See the attached screenshot.

(and yes, I have both refreshed the ticket and logged-out and logged back in)

This appears to be an issue with using Firefox 145.0 on Windows as it worked as expected when using Chrome on the same computer...........

Asked by Firefox_Fan 4 hours ago

Profile, history and everything deleted after most recent Firefox update

Hi, there. After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "a… (read more)

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

Asked by privatememail 3 days ago

Last reply by privatememail 28 minutes ago

Cannot Launch Firefox Because Profile Can't Load

Hi, I am using OS MX-25 Linux and after importing my previous FF profile from an earlier version of MX everything in Firefox 145.0 was fine: my bookmarks and extensions … (read more)

Hi,

I am using OS MX-25 Linux and after importing my previous FF profile from an earlier version of MX everything in Firefox 145.0 was fine: my bookmarks and extensions all loaded and everything was tickety-boo. However, after I attempted to relaunch FF I got the following message:

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I have tried numerous times to launch FF but just keep getting this message.

Eventually it launched, but after a while pages refused to load properly and so I closed it down. Since then, I have been unable to get FF to open.

Any help would be greatly appreciated.

Asked by Dark-Side-of-the-Lagoon 30 minutes ago

Titelleiste ist nach dem Update ständig weg

Die blaue Titelleiste inklusive dem X zum Schließen des FF ist ständig weg und kann nur mit 2x FN11 drücken wieder angezeigt werden. Alle Einstellungen sind korrekt und m… (read more)

Die blaue Titelleiste inklusive dem X zum Schließen des FF ist ständig weg und kann nur mit 2x FN11 drücken wieder angezeigt werden. Alle Einstellungen sind korrekt und mehrfach überprüft. Auch jetzt, während des Schreibens dieser Frage, ist die Titelleiste weg. Sieht nach einem wirklich nervigen BUG aus.

Asked by manuhaut 37 minutes ago

Links in new Outlook won't open

I use Firefox on a Dell Windows 11 laptop. This morning, when I opened my Outlook email, I discovered that in-message links no longer opened in Firefox (my default browse… (read more)

I use Firefox on a Dell Windows 11 laptop. This morning, when I opened my Outlook email, I discovered that in-message links no longer opened in Firefox (my default browser). I've checked everything I and other people can think of on the Outlook end--I'm waiting for further suggestions there--but I'm wondering if some Firefox setting could be causing the problem. Does anyone have any suggestions on where I could start looking?

Asked by crogerblair1 48 minutes ago

Firefox keeps crashing and won't reset even with "restore"

Firefox keeps crashing. I tried refresh and am afraid to totally uninstall for fear of losing my tabs and data. Why is this crashing all of a sudden. Also will not pla… (read more)

Firefox keeps crashing. I tried refresh and am afraid to totally uninstall for fear of losing my tabs and data. Why is this crashing all of a sudden. Also will not play Youtube videos. I have cleared cache and history.

Asked by stekra 1 hour ago

Thunderbird has become unresponsive

Hello: My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my … (read more)

Hello:

My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder.

I was able to get into troubleshooting mode, but TB was still unresponsive.

I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well.

Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird?

Any insights would be much appreciated.

Thanks

DrP

Asked by DoctorP 6 days ago

Last reply by DoctorP 1 hour ago

Firefox 145.0 Downloaded and all of my profiles are messed up

I downloaded the new firefox, when i loaded it up it asked me to create a new profile and there was a folder on my desktop called old firefox data. My current issue is th… (read more)

I downloaded the new firefox, when i loaded it up it asked me to create a new profile and there was a folder on my desktop called old firefox data. My current issue is that i cant figure out how to load my old data and restore all of the profiles I had and my profiles folder is a mess.

So what I am trying to do is determine how to sort out my profile folder and tell which profile is which without loading them all into firefox. And then I am trying to figure out how i can use the profile manager to manage a few different profiles and when i use that build in manager where are those profile folders supposed to end up.

Can someone help me with potentially very detailed instructions because this situation is insanely frustrating and all I want to do is maintain three different profiles and I feel like that shouldn't be that difficult.

Asked by Dan 1 hour ago

New Firefox downloaded and everything is missing from previous version

You forced a download of of the new FireFox and it wiped out everything - favorite, history, etc.. even though I have signed into my profile. I don't even have the option… (read more)

You forced a download of of the new FireFox and it wiped out everything - favorite, history, etc.. even though I have signed into my profile. I don't even have the option to import from my previous version. WTH?!

Asked by Christopher Bielinski 5 hours ago

Last reply by Christopher Bielinski 1 hour ago

Computer crashed. Starting from scratch. All my Gmail routed through Thunderbird now lumped into "inbox".

For years, I have been routing all my Gmails through Thunderbird very seamlessly. Then my computer crashed. Nothing on my hard drive was retrievable...so I had to downlo… (read more)

For years, I have been routing all my Gmails through Thunderbird very seamlessly. Then my computer crashed.

Nothing on my hard drive was retrievable...so I had to download Thunderbird onto my new computer. I then proceeded to move all my Gmail to this newly downloaded Thunderbird. I had many different files in Thunderbird on my old computer, so everything was tidy and easy to find. When I opened Gmail after losing my old computer, I was relieved to see that the files, and the way I had them organized was the same. So, I assumed it would transfer over to the newly downloaded Thunderbird that way.

However, when I moved all my Gmails to the newly downloaded Thunderbird, all 3200+ Gmail emails were lumped into Thunderbird's "inbox".

What can I do to get everything back into their folders like they were before?

Asked by rustybowman 1 week ago

Last reply by rustybowman 2 hours ago

Can't send Free-online emails on Thunderbird/Macbook Air

I can't send Free-online emails on Thunderbird/Macbook, although I can receive them (see Error notification attached). I checked the Outgoing server settings in the Accou… (read more)

I can't send Free-online emails on Thunderbird/Macbook, although I can receive them (see Error notification attached). I checked the Outgoing server settings in the Accounts settings which seem right (relay.free-online.net). This has been happening for about a week. Thanks for your help.

Asked by Marilou 1 day ago

Last reply by Marilou 2 hours ago

Add-ons Manager keep sorting Themes after chenge choice

Hello! SECERITY: LOW, COSMETIC DESCR.: I love how many yhere are beautiful themes for ff. I Like to install any the I think is beautiful and keep enjoing all of them by … (read more)

Hello!

SECERITY: LOW, COSMETIC DESCR.: I love how many yhere are beautiful themes for ff. I Like to install any the I think is beautiful and keep enjoing all of them by switching them to see it on FF itself. Now - not aftyer every change of active theme, but after a few/scrooling the order of the Themes on list is re-sorted. It is a little trouble for me as I like to chnge/watch them afew times a day (like person who like to watch theirs clothes, how their look in that clothes, so they keep changing them and see how they look in the mirror). So Id like the list of themes to be fixed, so I can go throuh the whole list and make sure I didn't missed any of my installed themes. OK, I hope I manage to explain it. I'm 40+ yo soft dev. so you can ask me technicall questions. And also: a setting among about:config to change this list behavior whould be absolutely enough solution for me.

Best regards, Michał Dąbrowski

Asked by vondabke 2 hours ago

Last reply by vondabke 2 hours ago

Browser update causing my heart monitor app to stop while using any firefox browser

I recently downloaded the newest firefox update and have had some problems with the entire firefox app. The most important problem is that it is making my Abbott myMerlin… (read more)

I recently downloaded the newest firefox update and have had some problems with the entire firefox app. The most important problem is that it is making my Abbott myMerlinPulse heart monitor app not be able to send out info or receive info while the firefox app is in use. It has always worked fine until my last firefox update. Other problems are everytime you collapse a page to look at another open page each page you reopen must reload every time you reopen it. The add blocker apps or extensions that worked fine have stopped working nearly as well since I updated to the newest version of firefox. The add blocker is letting ads through on sites that it hasn't before now and when you put your browser settings in they can change even if you don't have a setting turned on. I keep having suggestions show up on my home search screen even though I have all of those settings turned off. These are all problems I've been experiencing since I updated to the newest version of firefox and definitely need to get the problem with the firefox browser and my heart monitor straightened out! Please help fix this or these problems because I really like using firefox and don't want to have to change to a different browser.

Asked by Ben Dover 2 hours ago

Wacom tablet click+drag does not work on Gnome48+Wayland

Hi, I am writing from a fresh Nobara 42 install, using Gnome 48 and the default Wayland session. Firefox version is 144.0.2. I'm not sure this is the proper channel to re… (read more)

Hi, I am writing from a fresh Nobara 42 install, using Gnome 48 and the default Wayland session. Firefox version is 144.0.2. I'm not sure this is the proper channel to report a bug, I expected a more standard form. Please redirect me if you know of a better place.

Essentially : click+drag using the tablet doesn't work, be it on web content or on the GUI. When I click+drag to move a tab, the rab is ripped off into a new window as soon as the drag event begins. This happens with both regular & vertical tabs. Simply clicking tabs -without moving the pen enough to trigger a drag event- activates them normally. Click+drag on a bookmark or history item does not work either. When doing so on a bookmark folder, it seems to be always registered as a click, and it consistently triggers the opening/closing of the folder, regardless of the distance traveled by the pointer between the press event and the release event.

Exception : click+drag to select text works fine. However, click+drag to move that text into the address bar to look it up does not work. The text stays selected, the pointer icon doesn't change to indicate that something is being dragged.

Note : I am using the terms "press event", "drag event" and "release event" liberally here. I don't actually know how this all works, it's magic to me. But I felt like this was the most straightforward way of communicating what's happening.

I have a mouse to the side, that I use only for this. But it would be nice to be rid of this necessity. Any help is welcome! Thank you.

Hadrien

Asked by Hadri 3 hours ago